Founder and President of Erisco Foods Ltd, Eric Umeofia, has threatened to sue Chioma Egodi, the customer who made a bad review of the company’s product, Nagito Tomato Mix, on X.
Umeofia made this known while appearing on the Arise News Global Business Report show on Thursday.
Vanguard recalls Egodi made a bad review of Erisco’s product on social media and was arrested by the police and transferred to Abuja, a development that has received wide condemnations.
This was disclosed by Babatunde Irukere, the Director-General of the Federal Competition and Consumer Protection Commission (FCCPC) on Monday.
Reacting to the development, Erisco’s boss said, “I am pursuing legal charges against her because I have a conscience.
“Is she right to falsely criticise my product, and people are supporting her?
“I have over 3000 people in my factory; indirectly, we are paying 20,000 people.
“I cannot allow this type of ‘syndicate’ to come and destroy my business.
“I’ve been producing this product for over 10 years, and somebody cannot come overnight to [spoil it].
“Should I allow her because she’s the weaker one? She’s not the first person to do a product review.”
“When we could not get her, we wrote a petition to the Inspector General of Police to help us.
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“I have the right to write a petition when I’m not feeling comfortable,” Umeofia added.
September 28, 2023 at 3:03 pm
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It s unacceptable, going public to
run down a product, and by extension, a business entity. If a product is found to be inferior, substandard, or contaminated, a good citizen should quickly and quitely bring the matter to the attention of the organization. The response of the organization would determine the next action the complainant should take.
It is unacceptable people making unfavorable and damaging public media comments of any product. It can only be justified where such a review is substantially credible with evidence, and the firm is fully aware but is reluctant addressing the issue.
Otherwise, anyone who engages in such uncharitable behavior should be compelled to take down the damaging comments, with public apology to the affected organization.
I dislike comparison, she even went further to praise Gino and one other product.. it’s too bad. We can’t grow by pulling other. No matter what, Erisco food is what I use.